The policy outlined below represents the latest acceptance rules for Academic Writing Services (AKA essay sites).
The policy outlines the guidelines for the acceptance of academic writing services (custom writing and reports, to be used for research and study assistance purposes, including essays, term papers, dissertations, and other academic papers).
It does in no way constitute an obligation by DalPay to accept any particular sponsored merchant or DalPay Retail Supplier; that decision depends on an individual risk assessment.
1.1 An academic writing service is any merchant or supplier who offers custom writing and reports, to be used for research and study assistance purposes.
2.1 Merchants or suppliers must provide original custom essays for which they own the copyright and license to sell.
"<Supplier Business Name> provides custom writing and reports, to be used for research and study assistance
purposes only, similar in concept to CliffsNotes, SparkNotes or York Notes. Under NO CIRCUMSTANCES
is our work to be plagiarized by submitting it as your own work."
2.2.2 The minimum refund policy (you may add better terms for the customer but this is the baseline) is as follows:
<Supplier Business Name> or our authorized retailers reserve the right to refuse service to anyone suspected
of misusing our products or participating in academic fraud. We or our authorized retailers reserve the
right to cancel any order at our own discretion under this policy.
You may request a refund if the work sold has significant grammar or spelling errors, or clearly covers a
different subject from the work ordered in the initial instructions and description. Otherwise all sales are final."
2.2.3 The delivery policy is according to the time specified in the order, and the paid deadlines:
The work will be delivered by email or direct download from our site. Delivery time will be based on the deadline paid for (with the minimum being within twelve hours). The clock for delivery starts at the time the order is successfully accepted by and paid for at one of our authorized retailers.
Unclear Order Instructions
Because we work directly from your instructions they must be clear and precise. If your instructions are not clear and additional instructions are not provided in the required timeframe we cannot fulfill your order.
Be advised that once an order is completed any revision request must comply with the initial requirements and description. Any material changes from the initial instructions will be considered "editing". Editing is an additional service and the company will not conduct a free revision in that case.
Failure to meet the following schedule for provision of additional instructions if requested by us, according to the deadline paid for, will result in your order being cancelled. It is extremely important that you review your initial instructions to ensure that you have included all relevant information and details.
Deadline 10 days down to 48 hrs; additional instructions or requests must be received within the first five hours after order acceptance email.
Deadline 24 hrs or 12 hrs; additional instructions and all additional requests must be received within one hour of order acceptance email."
2.2.4 As is implied by the delivery policy above, the minimum timeframe for delivery of your services is twelve (12) hours from acceptance of the order by DaPay. Shorter deadlines/delivery timeframes are not permitted.
2.4 New DalPay Retail Suppliers can make no more than USD 300/GBP 200/EUR 200/JPY 30000/RMB 2000 in sales to the same customer in any thirty day period for the first month of selling, or until we are comfortable with the business, support and delivery practices of the new merchant or supplier (which may be sooner or later than that time period on a case by case basis).
2.5 If there is a large support burden on DalPay from customers bought to us by the merchant or supplier, or chargebacks are above 1% by number of chargeback transactions to sales in the month, in addition to our usual polices in dealing with excessive chargebacks, we reserve the right for the next payment period, to raise the rate from 5.5% and USD 0.50 per transaction to a higher rate as deemed appropriate by the Risk Department.
This Policy on the Acceptance of Academic Writing Services was last revised on January 1, 2010.