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Click here to view older versions of the Supplier Compliance Guidelines.

This page contains a copy of the current DALPAY RETAIL SUPPLIER COMPLIANCE GUIDELINES

A. Acceptable Language

As explained in the DalPay Retail 'Supplier Agreement and Operating Regulations', it is important to the credit card associations and DalPay Retail that the relationship between Supplier vendors and DalPay Retail is not misrepresented. DalPay Retail does not confer card association merchant status upon Supplier. DalPay Retail is the card association merchant and acts as an authorized retail sales outlet for Supplier. Supplier shall not conduct itself in a manner that will endanger DalPay Retail's merchant status, including without limitation, misrepresenting the relationship between DalPay Retail and Supplier. Suppliers should represent DalPay Retail as an authorized retailer, not as a "credit card processor" or "payment gateway" which would be a misrepresentation of the relationship.

Terminology for buttons, links or redirect pages to DalPay Retail that is acceptable:

"Buy Now"
"Buy from DalPay Retail"
"Add to Cart"

"Subscribe"
"Continue"
"Buy safely with Visa, MasterCard, AMEX..."
merchant accounts
"Redirecting to buy from DalPay Retail..."
"Redirecting to buy via DalPay Checkout..."
"Redirecting you to DalPay..."
merchant accounts


Terminology for buttons, links or redirect pages to DalPay Retail that is NOT acceptable:

"Pay Now" - NOT acceptable
"Click Here to Pay" - NOT acceptable
"Process Payment Now" - NOT acceptable

"Proceed to pay..." - NOT acceptable
"Secure payments" - NOT acceptable
"Pay safely using Visa, MasterCard, AMEX..." - NOT acceptable

internet merchant accounts
"Redirecting you to pay..." - NOT acceptable
"Redirecting you to pay with DalPay" - NOT acceptable
"Redirecting you to payment gateway..." - NOT acceptable
internet merchant accounts


Language that should be used on your site (preferably as early in the shopping process as possible, in your site FAQs and Terms of Service):

DalPay Retail is an authorized retailer of <Supplier Name>.
dalpay.is +18778657746 will appear on your card statement.
or
DalPay Retail is an authorized retailer of goods and services supplied by <Supplier Name>.
dalpay.is +18778657746 will appear on your card statement.
or
DalPay Retail is the reseller of services provided by <Supplier Name>.
dalpay.is +18778657746 will appear on your card statement.


Language that should NOT be used on your site includes indicating DalPay.is is a:

"Credit Card Processor" -NOT acceptable;
"Third Party Processor" - NOT acceptable;
"Payment Processor" - NOT acceptable; or
"Payment Gateway" - NOT acceptable.
internet merchant accounts
 


It is important to note that failure to comply with DalPay Retail or credit card association requirements will jeopardize your ability to sell through DalPay.is. Non-compliant sites are subject to immediate account suspension and/or termination.

Suppliers have artistic license to incorporate the relationship into the context of their site provided they do not misrepresent the relationship. If you are unsure about whether or not your site language is in compliance, Contact Us, we will be happy to provide assistance.

These Supplier Compliance Guidelines have been written as a supplement to the DalPay Retail 'Supplier Agreement and Operating Regulations' which are the controlling documents. In the case of an apparent contradiction between these Guidelines and the Operating Regulations and/or the Supplier Agreement, the Operating Regulations and Supplier Agreement shall control.



B. Acceptable Logos

You should ensure that the logos click through as per the examples and include the correct ALT tag exactly as shown.

Buy from DalPay Retail | International Seller Platform | www.dalpay.is

Buy from DalPay Retail | International Seller Platform | www.dalpay.is

Buy from DalPay Retail | International Seller Platform | www.dalpay.is

Buy from DalPay Retail | International Seller Platform | www.dalpay.is

Buy from DalPay Retail | International Seller Platform | www.dalpay.is

Buy from DalPay Retail | International Seller Platform | www.dalpay.is


Credit card association rules state that only a merchant account holder may display credit card logos on their websites. DalPay Retail does not provide you with a merchant account. However, you can continue to display such credit card logos, provided that immediately above, beside, or below the logos, there is a clear statement that DalPay Retail is your authorized retailer (as explained in 'Acceptable Language').

These Supplier Compliance Guidelines were last revised on January 1, 2009.
Version: 2.1.